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WELCOME TO ONNA.LK

Frequently Asked Questions

These FAQs aim to answer common questions and provide clarity for users of our platform. They help create a seamless experience while ensuring transparency about our services.

    To create an account on Onna.lk, simply click on the Sign Up button at the top of the page, fill in your details (name, email, and password), and click Submit. Once you're registered, you can log in and start posting ads right away! For fast and easy logins you can use your Google, Facebook and LinkedIn accounts.
    Yes! Posting ads on Onna.lk is completely free of charge. You can post unlimited ads in various categories without paying any fees. We want to make it easy for everyone to buy and sell in Sri Lanka.
    Once you’ve logged into your account, simply click on the Post an Ad button. You’ll be prompted to choose a category for your listing and your location, fill in the details about your item (like title, description, price, and contact info), and upload any relevant photos. After that, just click Publish to make your ad live on the site.
    Yes, you can edit or delete your ads at any time. To do this, go to your Profile or My Ads section, find the ad you want to modify, and click on the Edit or Delete option.
    To contact a seller or buyer, you can either reply directly to the ad via the Message Seller button or use the contact details provided in the listing. You can contact via WhatsApp Messenger too
    Onna.lk is an open marketplace for a wide range of items, including:Electronics (smartphones, gadgets, computers) Vehicles (cars, bikes, and more) Real Estate (homes, land, apartments) Furniture & Household items Services (plumbers, electricians, tutors) Jobs (vacancies, freelance opportunities) And much more! Make sure your listings comply with our Terms and Conditions.
    For increased visibility, you can opt for Featured Ads, which appear at the top of search results and get more attention from buyers. While the basic ad posting is free, featured ads come at an extra cost.
    Yes, Onna.lk is committed to providing a safe and secure marketplace for both buyers and sellers. We encourage users to communicate within the platform and take necessary precautions when meeting or exchanging items. Always verify details before making transactions.
    No, using Onna.lk to post and browse ads is free of charge. However, there are optional premium features such as Featured Ads for extra visibility, which may incur a small fee.
    Absolutely! Onna.lk is a nationwide platform, so you can buy and sell across all of Sri Lanka. Whether you're in Colombo, Kandy, Galle, or anywhere else, our platform allows you to connect with buyers and sellers from across the country.
    To update your account information, simply go to your Profile section and click on Edit Profile. If you’ve forgotten your password, click on the Forgot Password? link on the login page to reset it via email.
    Yes, if you come across an ad that violates our Terms of Service or is inappropriate, you can report it by clicking on the Report Ad button on the listing page. Our team will review it and take appropriate action.
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